Terms & Conditions

Introduction

Welcome to VIN Code Checker. These Terms and Conditions ("Terms") govern your use of our website, services, and vehicle history reports provided by VIN Code Checker ("we," "our," "us," or the "Company").

Please read these Terms carefully before using our services. By accessing or using our website and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.

1. Acceptance of Terms

By accessing, browsing, or using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. You also agree to comply with all local laws that apply to your use of our services.

If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

1.1 Age Requirements

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.

1.2 Legal Capacity

You represent that you have the legal capacity to enter into these Terms and that your use of our services will not violate any applicable law or regulation.

2. Description of Service

VIN Code Checker provides vehicle history report services that compile information from various sources to create comprehensive reports about vehicles identified by their Vehicle Identification Numbers (VINs).

2.1 Service Features

• Vehicle history reports from trusted providers (Carfax, AutoCheck)
• Instant report generation and delivery
• Bundle options for comprehensive vehicle analysis
• Secure payment processing
• Customer support via WhatsApp and email

2.2 Service Availability

We strive to maintain 99.9% uptime for our services. However, we do not guarantee uninterrupted access to our services and may suspend or discontinue services for maintenance, updates, or other operational reasons with or without notice.

2.3 Geographic Coverage

Our services primarily cover vehicles registered in the United States and Canada. Coverage for vehicles from other regions may be limited or unavailable.

3. User Accounts and Registration

3.1 Account Creation

While account creation is not required for one-time purchases, you may choose to create an account to track your report history and manage preferences.

3.2 Account Information

You are responsible for:

• Maintaining the confidentiality of your account credentials
• Providing accurate and current information
• Updating your information when it changes
• All activities that occur under your account

3.3 Account Security

You must immediately notify us of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

4.1 Prohibited Activities

• Use our services for any illegal or unauthorized purpose
• Violate any applicable local, state, national, or international laws
• Transmit or introduce viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our services or servers
• Use automated systems to access our services without permission
• Resell or redistribute our reports without authorization
• Use our services to harass, abuse, or harm others
• Impersonate any person or entity
• Collect personal information from other users

4.2 Commercial Use

Our services are intended for personal and legitimate business use. If you intend to use our services for commercial purposes at scale, please contact us to discuss appropriate licensing terms.

4.3 Compliance

You must comply with all applicable laws and regulations when using our services, including but not limited to data protection, privacy, and consumer protection laws.

5. Payment Terms and Pricing

5.1 Pricing

Current pricing for our services is displayed on our website and may change at any time. Prices are charged in USD and include all applicable taxes unless otherwise specified.

5.2 Payment Processing

Payments are processed securely through Stripe. We do not store your payment information on our servers. By providing payment information, you authorize us to charge the applicable fees for your selected services.

5.3 Payment Authorization

By submitting a payment, you:

• Authorize us to charge your payment method for the total amount
• Represent that you are authorized to use the payment method
• Warrant that the payment information is accurate and current
• Agree to pay all applicable fees and taxes

5.4 Billing Disputes

If you believe there is an error in your billing, you must contact us within 60 days of the charge date. We will investigate all billing disputes promptly and fairly.

6. Refund Policy

6.1 Refund Eligibility

We offer refunds in the following circumstances:

• We are unable to generate a report for a valid VIN
• Technical issues prevent report delivery within 24 hours
• Duplicate charges due to system errors
• Services not provided due to our failure

6.2 No Refund Conditions

Refunds are not available for:

• Successfully generated and delivered reports
• Reports based on incomplete or inaccurate VINs provided by the user
• Dissatisfaction with report content or data completeness
• Change of mind after report delivery
• Reports that contain information the user was unaware of

6.3 Refund Process

To request a refund, contact our customer support within 30 days of purchase. Approved refunds will be processed within 5-10 business days to the original payment method.

6.4 Partial Services

If you purchase a bundle but only one provider can generate a report, we will provide a partial refund for the unavailable service.

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content on our website and in our services, including but not limited to text, graphics, logos, images, software, and design, is owned by us or our licensors and is protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal or legitimate business purposes. This license does not include the right to:

• Modify, copy, or create derivative works
• Reverse engineer or decompile our software
• Remove or alter proprietary notices
• Use our content for commercial purposes without permission

7.3 Third-Party Content

Vehicle history data is provided by third-party sources (Carfax, AutoCheck) and remains subject to their respective terms and intellectual property rights.

7.4 User-Generated Content

Any content you submit to us (feedback, suggestions, questions) may be used by us without compensation or attribution, unless otherwise specified.

8. Data Accuracy and Limitations

8.1 Data Sources

Our reports compile information from various third-party sources, including but not limited to:

• DMV records
• Insurance companies
• Service centers and dealerships
• Auction houses
• Fleet companies
• Fire and police departments

8.2 Data Limitations

Vehicle history reports may not include all information about a vehicle's history. Limitations include:

• Unreported incidents or damage
• Recent events not yet in databases
• Information from sources not included in our data network
• Private party transactions without reported records
• Maintenance performed at non-reporting facilities

8.3 Accuracy Disclaimer

While we strive to provide accurate information, we cannot guarantee the completeness or accuracy of all data in our reports. You should verify important information through additional sources and professional inspections.

8.4 Report Interpretation

Our reports are informational tools to assist in vehicle evaluation. They should not be the sole basis for purchasing decisions. We recommend professional vehicle inspections for important purchases.

9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9.1 Data Collection

We collect only the information necessary to provide our services and improve user experience. This includes payment information, contact details, and VINs you submit for reports.

9.2 Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls.

9.3 Data Sharing

We do not sell or rent your personal information to third parties. We share information only as described in our Privacy Policy and as necessary to provide our services.

10. Disclaimers and Warranties

10.1 Service Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties that our services will be uninterrupted or error-free
• Warranties regarding the accuracy or completeness of data

10.2 Third-Party Disclaimers

We are not responsible for the accuracy, availability, or content of third-party services, websites, or data sources. Any reliance on such third-party content is at your own risk.

10.3 Vehicle Purchase Decisions

OUR REPORTS ARE INFORMATIONAL TOOLS ONLY. WE DO NOT RECOMMEND OR ADVISE FOR OR AGAINST THE PURCHASE OF ANY SPECIFIC VEHICLE. ALL VEHICLE PURCHASE DECISIONS ARE YOUR SOLE RESPONSIBILITY.

11. Limitation of Liability

11.1 Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VIN CODE CHECKER BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits or revenue
• Loss of data or business opportunities
• Cost of substitute goods or services
• Damages from vehicle purchases or decisions
• Any other indirect or consequential losses

11.2 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE THAT GAVE RISE TO THE CLAIM, OR $100, WHICHEVER IS GREATER.

11.3 Time Limitations

Any claim against us must be brought within one (1) year after the cause of action arises, or such claim will be permanently barred.

12. Indemnification

You agree to defend, indemnify, and hold harmless VIN Code Checker, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debts, and expenses (including attorney's fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through our services
• Your violation of any applicable laws or regulations

This indemnification obligation will survive termination of these Terms and your use of our services.

13. Termination

13.1 Termination by You

You may stop using our services at any time. If you have an account, you may delete it through your account settings or by contacting our support team.

13.2 Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Fraudulent or illegal activity
• Violation of our Acceptable Use Policy
• Extended periods of inactivity

13.3 Effect of Termination

Upon termination:

• Your right to use our services will cease immediately
• You remain liable for all charges incurred before termination
• Previously purchased reports remain accessible according to our data retention policy
• Provisions that should survive termination will continue to apply

14. Governing Law and Jurisdiction

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Romania, without regard to its conflict of law provisions.

14.2 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Romania, and you hereby consent to the personal jurisdiction and venue of such courts.

14.3 Dispute Resolution

Before pursuing formal legal action, we encourage you to contact us to seek a resolution to any dispute. Many disputes can be resolved quickly and amicably through direct communication.

14.4 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. Changes to Terms

15.1 Right to Modify

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of these Terms
• Notify users via email or website notice
• Provide reasonable advance notice for material changes

15.2 Acceptance of Changes

Your continued use of our services after any modification to these Terms constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our services.

15.3 Previous Versions

Previous versions of these Terms are available upon request. However, only the current version governs your use of our services.

16. Contact Information

If you have any questions about these Terms, please contact us:

16.1 Miscellaneous

These Terms constitute the entire agreement between you and VIN Code Checker regarding our services. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.